Terms of service

Overview

Welcome to Queen Store! The terms “we,” “our company,” or “our” refer to Queen Store. Queen Store operates this store and its website, including all related information, content, features, tools, products, and services, to provide you—our customer—with a curated shopping experience (the “Service”). Queen Store offers this website to you (the user), including all available information, tools, and services, provided that you agree to all terms, conditions, policies, and notices set forth in these Terms of Service.

These terms and conditions, along with any policies referenced herein (collectively, the “Terms of Service” or “Terms”), describe your rights and responsibilities when using our Service. Please read them carefully, as they include important information about your legal rights and limitations of warranties and liabilities.

By accessing, interacting with, or using our Service, you agree to be bound by these Terms of Service and our Privacy Policy [LINK], including any additional terms, conditions, or policies referenced herein or accessible via hyperlinks. These Terms of Service apply to all users of this website, including but not limited to browsers, vendors, customers, merchants, and content contributors. If you do not agree with these Terms of Service or the Privacy Policy, you must not use or access our Service.

Any new features or tools added to the store shall also be subject to these Terms of Service. You can review the latest version of the Terms at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates on the website. It is your responsibility to review this page periodically. Your continued use of or access to the website after any changes indicates your acceptance of such changes.

Section 1 – Access and Accounts

By agreeing to these Terms of Service, you represent that you have reached the legal age of majority in your state or province and that you have consented to allow minor children under your supervision to use the Service on devices you own, purchase, or manage.

When using the Service (including accessing or browsing our online store or purchasing products or services), you may be required to provide certain information, such as email address, billing, payment, and shipping information. You represent and warrant that all information provided to Queen Store is accurate, valid, and complete, and that you have all rights necessary to provide such information.

You are responsible for the security of your account credentials and all activity that occurs under your account. You may not transfer, sell, assign, or authorize anyone else to use your account.

You may not use our products or services for any illegal or unauthorized purpose, nor violate any applicable laws of your jurisdiction (including but not limited to copyright, trademark, or data protection laws) while using the Service.

Any violation of these provisions may result in immediate termination of your access to the Service.

Section 1.1 – General Terms

  • We reserve the right to refuse service to anyone at any time for any reason.
  • You acknowledge that non-payment-related content may be transmitted over networks in an unencrypted format and may be adjusted to meet the technical requirements of connecting devices or networks. Credit card information is always encrypted during transmission.
  • Without prior explicit written permission from us, you agree not to reproduce, duplicate, copy, sell, resell, or otherwise exploit any part of the Service, your use of the Service, or access to the Service, including any contact points providing the Service.
  • Section headings are included for convenience and shall not limit or affect the interpretation of these Terms.

Section 2 – Product Information

We strive to present product and service information accurately in our online store. However, due to differences in device type and settings, product color or appearance may vary from what is displayed on your screen.

We do not guarantee that any product or service you purchase will meet your expectations or match the online store display exactly. All product descriptions may change at any time without notice. We reserve the right to stop selling any product at any time and to limit product quantities for any individual, region, or jurisdiction as deemed appropriate.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We do not guarantee that information made available on this site is accurate, complete, or current. The materials provided are for general informational purposes only and should not be relied upon as the sole basis for decision-making. You are encouraged to consult primary, more accurate, more complete, or more timely sources before acting on such information. Any reliance on site content is at your own risk.

This site may include historical information, which is provided for reference only and may not reflect current conditions. We reserve the right to modify site content at any time, but we assume no obligation to update information. You agree it is your responsibility to monitor changes to the site.

Section 4 – Modifications to the Service and Prices

  • Product prices are subject to change without notice.
  • We reserve the right, at any time and without notice, to modify, suspend, or discontinue the Service—or any portion thereof—including content, features, or functionality.
  • We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products or Services (if applicable)

Certain products or services may be available exclusively online through this website. Such offerings may be subject to quantity limitations and are eligible for return or exchange solely in accordance with our Return Policy.

We have made reasonable efforts to display product colors and images as accurately as possible. However, we cannot guarantee the accuracy of color representation on your device screen.

We reserve the right—not the obligation—to limit sales of products or services to any person, geographic region, or jurisdiction, exercised on a case-by-case basis. We may also limit quantities of any product or service offered. All product descriptions and pricing are subject to change without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for products or services is void where prohibited by law.

We do not warrant that products, services, information, or other materials purchased or obtained through the Service will meet your expectations, or that errors in the Service will be corrected.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order. In our sole discretion, we may limit or cancel quantities purchased per person, household, or order—including orders placed under the same customer account, credit card, or billing/shipping address. Should we modify or cancel an order, we will attempt to notify you via the email address or billing address/phone number provided at the time of order placement. We further reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all transactions. You further agree to promptly update your account details—including email address, credit card numbers, and expiration dates—to enable transaction completion and necessary communications.

For further details, please refer to our Return Policy.

Section 7 – Optional Tools

We may provide access to third-party tools over which we exercise no control, monitoring, or input.

You acknowledge and agree that such tools are provided “as is” and “as available”, without warranties, representations, or conditions of any kind, and without endorsement. We expressly disclaim all liability arising from or related to your use of such optional third-party tools.

Your use of optional tools is entirely at your own risk. You are responsible for reviewing and accepting the terms under which such tools are provided by the respective third-party providers.

We may introduce new services or features—including tools and resources—in the future. All such additions shall be governed by these Terms of Service.

Section 8 – Third-Party Links

Certain content, products, and services available via the Service may originate from third parties.

Third-party links on this site may direct you to websites not affiliated with Queen Store. We do not examine, evaluate, or guarantee the accuracy, completeness, or reliability of third-party content, websites, products, or services. We expressly disclaim all liability for such materials.

We are not liable for any harm or damages resulting from your purchase or use of goods, services, resources, content, or other transactions conducted via third-party websites. Please review third-party policies and practices thoroughly before engaging in any transaction. Complaints, claims, or questions regarding third-party products must be directed to the relevant third party.

Section 9 – User Comments, Feedback, and Other Submissions

If you submit specific materials at our request (e.g., contest entries), or voluntarily submit creative ideas, suggestions, proposals, plans, or other materials—whether online, by email, postal mail, or otherwise (“Comments”)—you agree that we may, without restriction and at any time, edit, copy, publish, distribute, translate, and otherwise use such Comments in any medium. We assume no obligation (1) to maintain Comments in confidence; (2) to compensate you for Comments; or (3) to respond to Comments.

We may, but are not obligated to, monitor, edit, or remove content we deem unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

You warrant that your Comments do not infringe any third-party rights—including copyright, trademark, privacy, or other proprietary rights—and contain no unlawful, abusive, obscene, or malicious material (e.g., viruses or malware). You must not use false contact information, impersonate others, or mislead regarding the origin of Comments. You are solely responsible for the content and accuracy of your Comments. We accept no liability for Comments posted by you or any third party.

Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally, our site or Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct such errors, update information, or cancel orders—without prior notice—even after order submission.

We undertake no obligation to update, amend, or clarify information—including pricing—except as required by law. Absence of a stated update date does not imply that content is current or unchanged.

Section 12 – Prohibited Uses

In addition to other prohibitions set forth herein, you may not use the site or its content:

  • for any unlawful purpose;
  • to solicit others to perform or participate in unlawful acts;
  • to violate any applicable international, UK, or local laws or regulations;
  • to infringe our or others’ intellectual property rights;
  • to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  • to submit false or misleading information;
  • to upload or transmit viruses or malicious code affecting the Service, related websites, or the Internet;
  • to collect or track others’ personal information;
  • to spam, phish, pharm, pretext, spider, crawl, or scrape;
  • for obscene or immoral purposes;
  • to interfere with or circumvent security features of the Service or any connected systems.

We reserve the right to terminate your access for violation of any prohibited use.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. We do not warrant that results obtained from the Service will be accurate or reliable. We may remove or cancel the Service at any time, without notice.

Your use of the Service—and any inability to use it—is at your sole risk. The Service, and all products and services delivered through it, are provided “as is” and “as available”, without any representations, warranties, or conditions—express or implied—including but not limited to merchantability, fitness for a particular purpose, durability, title, and non-infringement.

To the fullest extent permitted by law, neither Queen Store nor its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages—including lost profits, lost revenue, lost savings, loss of data, or replacement costs—arising from your use of the Service or any products procured thereby, or related to any content, errors, omissions, or use of the Service—even if advised of the possibility of such damages. Where applicable law prohibits exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless Queen Store, its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any claim, demand, or proceeding—including reasonable attorneys’ fees—brought by any third party arising from or related to your breach of these Terms of Service, violation of law, or infringement of third-party rights.

Section 15 – Severability

If any provision of these Terms of Service is held to be unlawful, void, or unenforceable, that provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed. Such determination shall not affect the validity or enforceability of the remaining provisions.

Section 16 – Termination

Obligations and liabilities accrued prior to termination shall survive indefinitely. These Terms of Service remain effective until terminated by either party. You may terminate at any time by notifying us of your intent to discontinue use, or by ceasing all use of the site.

We may terminate these Terms at any time, without notice, if, in our sole judgment, you breach any term or provision. Upon termination, you remain liable for all amounts due up to and including the termination date, and we may deny you further access to the Service (or any portion thereof).

Section 17 – Entire Agreement

Failure by us to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules posted on this site or in connection with the Service, constitute the entire agreement between you and Queen Store and govern your use of the Service—superseding all prior or contemporaneous agreements, communications, or proposals, whether oral or written (including prior versions of these Terms).

Ambiguities in interpretation shall not be construed against the drafting party.

Section 18 – Taxes

All products displayed on our website are shown exclusive of tax. Taxes ranging from 0% to 30% may apply upon order submission, depending on your country and region of delivery.

Section 19 – Governing Law

These Terms of Service—and any separate agreements under which we provide Services to you—shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.

Section 20 – Changes to Terms of Service

You may review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updated versions on our website. It is your responsibility to review this page periodically. Continued use of the website or Service after changes are posted constitutes acceptance of the revised Terms.

Section 21 – Contact Information

Questions regarding these Terms of Service should be directed to store@qnship.com.